Art. 1 – Website Owner and Company Identification

The website busrapido.com (hereinafter, the "Website") is owned by BUSFORFUN.COM S.r.l., a limited liability company with its registered office at Via Jacopo Salamonio, 3 – 30175 Venice (VE), Italy, registered with the Venice Register of Companies under no. IT 04322330277, VAT no. 04322330277 (hereinafter, the "Company" or "BusForFun").

Contacts:

   - General email: info@busrapido.com

   - Complaints and customer care email: info@busrapido.com

   - Data Protection Officer (DPO): dpo@busforfun.com

Busrapido is a registered trademark owned by BusForFun.com S.r.l. and identifies the digital platform for booking transport services, as well as all management, customer care, and operational support activities carried out by its staff.

Effective date of these conditions: June 1, 2026

Fully replaces: any previous version, including the one in force since January 1, 2016.

 

Art. 2 – Definitions

For the purposes of these General Conditions of Use, the following definitions apply:

    - "Website": the website accessible at www.busrapido.com and any mobile version or application thereof.

    - "Platform": the technological and digital system named Busrapido, owned by BusForFun, through which it is possible to search for, book, and purchase transport services, and through which Providers register and manage their offerings.

    - "Company" / "BusForFun": BUSFORFUN.COM S.r.l., owner of the Website and Platform, acting as a commercial and technological intermediary between Users and Providers.

    - "User": any natural or legal person who accesses the Website, browses it, or uses the services available therein, in any capacity. Users are divided into:

        - Visitor: one who accesses the Website without registering or making purchases;

        - Registered User: one who has created a personal account on the Platform;

        - Booking User: one who proceeds to book and/or purchase a transport service, in their own name or on behalf of third parties.

    - "Passenger": the natural person who actually uses the transport service, who may or may not be the same as the Booking User.

    - "Provider": the third-party economic operator, whether a natural or legal person, holding the necessary authorizations to carry out passenger transport activities, who provides the transport service booked through the Platform.

    - "Services": all functionalities offered through the Website, including availability searches, booking, payment for transport services, account management, and any other ancillary functions.

    - "Content": any text, image, graphic, photograph, video, logo, software, code, database, and any other element present on the Website.

    - "Booking": the request for a transport service made by the User through the Platform, with the relative payment of the fee.

    - "Transport Contract": the contract concluded between the Booking User and BusForFun for the management of the booking and the provision of the service by the Provider, governed by the General Conditions of Carriage.

 

Art. 3 – Object and Scope of Application

These General Conditions of Use (hereinafter, the "GCU") govern:

    1. Access to and use of the busrapido.com Website by any User or Visitor;

    2. The informational and browsing functionalities of the Website;

    3. The Company's liability regarding the technical operation of the Website;

    4. The ownership of intellectual property rights.

These GCU do not govern the contractual relationship regarding the purchase of transport services, which is regulated separately by the General Conditions of Carriage, nor the relationships with Providers, which are regulated by the General Conditions for Providers.

The Company acts as a technological and commercial intermediary and does not assume the role of a carrier. The transport contract for the execution of the service is between the Booking User, BusForFun (as the User's contractual party for booking and payment), and the Provider (as the entity responsible for executing the transport).

Accessing the Website implies reading, understanding, and fully accepting these GCU. If the User does not accept these GCU, they must refrain from using the Website.

 

Art. 4 – Document Structure of the Platform

The legal relationships related to the Busrapido Platform are governed by the following documents, which complement each other:

 

Document	Addressees	Subject
General Conditions of Use of the Website (this document)	All Users and Visitors	Website use and browsing
General Conditions of Carriage	Booking Users and Passengers	Booking, purchase, execution of the transport service, refunds, withdrawal
General Conditions for Providers	Registered transport operators	Registration, obligations, responsibilities, penalties, quality standards
Privacy Policy	All data subjects	Processing of personal data pursuant to EU Reg. 2016/679
Cookie Policy	All Visitors and Users	Use of cookies and tracking tools

In the event of a conflict between these GCU and the General Conditions of Carriage regarding the contractual phase of booking and purchasing, the latter shall prevail.

 

Art. 5 – Intellectual Property and Trademark Ownership

The domain name busrapido.com, the Busrapido trademark (registered), the Website in its entirety, and all its constituent elements—including, but not limited to, texts, photographs, images, illustrations, videos, logos, icons, graphics, source code, architecture, databases, user interfaces, and legal documents—are the exclusive property of BUSFORFUN.COM S.r.l. and are protected by the Industrial Property Code (Legislative Decree February 10, 2005, no. 30) and Copyright Law (Law April 22, 1941, no. 633, and subsequent amendments).

It is strictly forbidden, without the prior written consent of the Company, to:

    - Reproduce, even partially, any element of the Website;

    - Download, copy, modify, distribute, or commercially use the Content;

    - Use the Busrapido trademark or the Company's distinctive signs for any purpose;

    - Perform data scraping, automated crawling, or unauthorized mass acquisition of data or content on the Website.

Content uploaded by Providers onto the Platform remains the property of their respective owners; by uploading it to the Platform, the Provider grants BusForFun a non-exclusive, free, worldwide license to use it for the purpose of providing Platform services, within the limits of the General Conditions for Providers. The Provider guarantees they hold the necessary rights and indemnifies the Company against any third-party claims arising from intellectual property infringement.

 

Art. 6 – Technical Availability of the Website

BusForFun strives to ensure service continuity and the availability of the busrapido.com Website but cannot guarantee uninterrupted operation, free of errors or disruptions.

The Company reserves the right to:

    - Temporarily suspend the Website for routine or extraordinary maintenance, communicating this with reasonable advance notice where possible;

    - Perform unscheduled technical interventions in case of urgent necessity;

    - Limit access to certain areas of the Website for technical, security, or organizational reasons.

The Company declines all liability for:

    - Temporary unavailability of the Website or specific functionalities;

    - Malfunctions caused by external factors (network infrastructure, ISPs, User devices);

    - Data loss due to technical malfunctions not attributable to willful misconduct or gross negligence by the Company.

 

Art. 7 – Informational Content and Warranty Limitations

Merely informational Content on the Website—such as general service descriptions, illustrative images, general company information, FAQs, and informational articles—is provided for illustrative purposes and is subject to change without notice.

Contractually relevant Content—such as prices, service availability, booking details, and specific economic conditions—is subject to the General Conditions of Carriage and the warranties provided therein. Unlike purely informational content, such content is binding on the User upon completion of the booking.

The Company offers no guarantees regarding the accuracy, completeness, or updating of merely informational Content, nor regarding regulatory, tax, or legal information that may change independently of the Company's will.

 

Art. 8 – Website Security and Prohibited Behaviors

Any User or Visitor is strictly prohibited from:

    1. Attempting to bypass the security systems of the Website or Platform;

    2. Engaging in hacking, cracking, or altering servers, systems, routers, firewalls, or any device connected to the Website;

    3. Introducing viruses, malware, ransomware, malicious code, or any other harmful elements;

    4. Unauthorized access to restricted areas of the Website;

    5. Performing data scraping, crawling, or automated mass data acquisition;

    7. Entering false, fraudulent, or untruthful data into the Platform;

    8. Using someone else's account or sharing their credentials with unauthorized third parties;

    9. Carrying out any activity capable of compromising the regularity, integrity, and security of the Website or Platform;

 

Using the Website for illegal or fraudulent purposes, or in violation of these GCU or current laws.

 

Violation of any of these rules will result in:

    - Immediate suspension or closure of the User's account;

    - Reporting to the competent Italian Judicial Authorities;

    - The Company's right to take legal action for damages incurred.

 

Art. 9 – Third-Party Websites, Links, and External APIs

Links on the Website to third-party websites are provided purely for practical and informational purposes. The presence of a link does not constitute an endorsement, recommendation, or guarantee by BusForFun regarding the content, quality, reliability, or security of such sites.

The Company makes no representations and assumes no liability for:

    - Content, products, services, or information on third-party websites;

    - The availability, accuracy, or security of such sites;

    - The presence of viruses, malware, or malicious code on third-party sites;

    - Privacy practices adopted by third-party sites.

The use of third-party APIs integrated into the Platform (e.g., navigation systems, payment gateways, analytics services) is subject to the terms and conditions of their respective providers. The Company does not guarantee the continuity, accuracy, or security of such APIs and is not responsible for malfunctions or interruptions arising from their management by third-party providers.

 

Art. 10 – Role of the Platform and Liability in Intermediation

BusForFun acts as a technological and commercial intermediary between Users and Providers. The Company is not the carrier and is not responsible for the physical execution of the transport service, which is carried out by the Provider.

To this end, these GCU and the General Conditions of Carriage expressly clarify the respective responsibilities of the Company and the Provider towards Users.

The Company commits to:

    - Ensuring transparency regarding the main features of its intermediation services;

    - Providing clear and non-misleading information regarding service availability and economic conditions;

    - Refraining from statements that could mislead the User about the nature of the service offered and the entity responsible for its execution.

Specific liabilities related to the execution of the transport service (delays, cancellations, damage to property or persons, luggage) are detailed in the General Conditions of Carriage.

 

Art. 11 – Modifications to the Website, Services, and these Conditions

11.1 Technical modifications to the Website

BusForFun reserves the right, at any time and without notice, to make technical modifications to the Website, update informational Content, temporarily suspend specific features, or cease partial operations, without this entailing any liability towards Users.

 

11.2 Modifications to Services and Prices

Modifications to the features of the Services available on the Platform will be communicated to Users with adequate notice. Bookings already confirmed at the time of the modification remain subject to the economic and contractual conditions in force at the time of their conclusion, as outlined in the General Conditions of Carriage.

 

11.3 Modifications to the General Conditions of Use

BusForFun reserves the right to modify these GCU at any time for justified reasons, including but not limited to: legislative or regulatory changes, technological updates to the Platform, changes to the service structure, or decisions by judicial or supervisory authorities.

Modifications will be communicated to Registered Users by:

    - Publishing the new version on the Website, indicating the effective date;

    - Email notification to the address provided during registration, with reasonable advance notice, and in no case less than 30 days prior to the effective date, unless changes are mandated by law with immediate effect.

Continued use of the Website after the effective date of the modifications constitutes acceptance of the new GCU. If the User does not wish to accept the modifications, they may cease using the Website and, where applicable, request the deletion of their account.

 

Art. 12 – Applicable Law and Jurisdiction

These GCU are governed by Italian law.

12.1 Disputes with Consumer Users

For Users qualifying as consumers under Art. 3, paragraph 1, letter a) of Legislative Decree 206/2005, the competent court is that of the consumer's place of residence or elective domicile, pursuant to Art. 33, paragraph 2, letter u) of the Consumer Code. The exclusive jurisdiction clause of Venice does not apply to consumers.

The consumer User always has the right to use alternative dispute resolution (ADR) tools and the European ODR (Online Dispute Resolution) platform, accessible at: https://ec.europa.eu/consumers/odr.

 

12.2 Disputes with Non-Consumer Users (B2B)

For disputes between BusForFun and Users acting within the scope of their entrepreneurial or professional activities (B2B relationships), as well as for disputes with Providers, the Court of Venice shall have exclusive jurisdiction, expressly excluding any other alternative or concurrent venue. This clause derogating territorial jurisdiction is subject to specific written approval pursuant to Art. 1341, paragraph 2, of the Italian Civil Code.

 

Art. 13 – Partial Invalidity

Should one or more clauses of these GCU be declared null, invalid, or ineffective by a competent court, the remaining clauses shall continue to have full effect between the parties. The invalid clause will be replaced, to the extent possible, by a valid clause aligned with the parties' intent, or by applicable law.

This document was drafted in compliance with current legislation, with particular reference to the Italian Civil Code (Articles 1341, 1342, 1339), Legislative Decree 206/2005 (Consumer Code), Legislative Decree 70/2003 (implementation of Directive 2000/31/EC on electronic commerce), EU Regulation 2016/679 (GDPR), Legislative Decree 285/1992 (Highway Code), and passenger transport regulations.